Privacy Policy

Seekonk Auto Repair (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide when using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you contact us, schedule a service, or use our website.

By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information from you when you fill out forms on our website, call us, or visit our shop:

Personal Identification Information: name, email address, phone number, postal address.
Service-related Information: vehicle details, requested services, scheduling preferences.
Communication Preferences: your consent to receive communications by text message (SMS).

2. How We Use Your Information

We use your personal information for the following purposes:

To respond to your inquiries and provide requested services.
To schedule appointments or service requests.
To send you service updates, confirmations, and reminders.
To send marketing or promotional communications (only if you have provided consent).
To improve our website and customer experience.
To comply with applicable legal obligations.

3. Text Message Communications (SMS)

If you choose to opt-in to receive text messages:

You may receive SMS updates related to your inquiry, appointment reminders, or service notifications.
Message frequency varies depending on your request.
Message and data rates may apply depending on your carrier.
You may opt-out at any time by replying STOP to a message.
For assistance, reply HELP.

We comply with the Telephone Consumer Protection Act (TCPA) and relevant state and federal laws regarding text messaging practices.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the stated categories in this privacy policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Sharing of Information

We do not sell, rent, or trade your personal information.
We may share your information only in the following cases:

With service providers who perform functions on our behalf (such as communication or scheduling platforms).
When required by law, regulation, or court order.
To protect the rights, property, or safety of Seekonk Auto Repair, our customers, or others.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.

6. Data Security

We take reasonable technical, administrative, and physical safeguards to protect your information from unauthorized access, use, or disclosure. However, no transmission over the Internet or electronic storage method is 100% secure.

7. Your Rights

Depending on your location, you may have certain rights under applicable laws, including but not limited to:

The right to access the personal information we hold about you.
The right to request correction or deletion of your data.
The right to opt-out of certain communications.

Massachusetts state law and federal consumer protection regulations apply. If you are a resident of California, additional rights may apply under the CCPA.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of such sites.

9. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Seekonk Auto Repair
999 Fall River Ave
Seekonk, MA 02771
Phone: (508) 557-1493
Email: seekonkautorepair@hotmail.com

You can contact us during our normal business by calling us at 508-557-1493 or by emailing us at SeekonkAutoRepair@hotmail.com. We will be happy to provide answers to all your automotive questions. You can also schedule an appointment.